Annual Business Planning Delivery Process

To outline the arrangements put in place by the NHS Kernow Clinical Commissioning Group to eliminate all fraud and corruption and thereby protect the property and finances of the NHS and safeguard resources for patient care and services.

This Business continuity plan (BCP) details the organisation's aims in responding to a business interruption. The document describes the key functions of the CCG and the arrangements in place to ensure these functions continue during an incident.

NHS Kernow is committed to enabling patient choice as set out in the NHS Constitution

Complaints and Compliments Policy

This policy governs declaration of interests, hospitality and acceptance of gifts by all NHS Kernow employees and Governing Body members, and those persons who contribute to the work of NHS Kernow CCG.

All NHS organisations have a responsibility to prepare for, and respond to, emergency incidents and other disruptive events that impact upon their community or their service delivery. Within the NHS incidents are classed as either:business continuity incident critical incident major incident

Equality and diversity policy

The policy and procedure has been developed and adopted to ensure compliance with the requirements of the Freedom of Information Act. It underpins operational procedures andactivities arising from the Act.

The NHS is a publicly funded and publicly accountable service. Care and treatment can be life saving and life changing. Health services have a high profile in the media.Effective communications are essential to the success of the organisation,and NHS Kernow Clinical Commissioning Group aims to use the media to build good, open relationships with patients, people who use services,partner organisations, local organisations and the public.

NHS Continuing Care Dispute Resolution Protocol

The Constitution sets out the top level rules under which the CCG must operate. The Constitution governs the procedures under which the CCG Governing Body is formed and how it and the CCG must operate.

This document outlines the on-call operating principles which will apply to staff when on-call.

Performance Management Accountability Framework

A personal health budget (PHB) is an amount of money to support a person's identified health and wellbeing needs, planned and agreed between the person and their local NHS team. The vision for PHBs is to enable people with long term conditions and disabilities to have greater choice, flexibility and control over the health care and support they receive. This policy outlines the principles for achieving the implementation of PHBs by balancing choice, risk, rights, and responsibilities. It recognises that, in the right circumstances, risk can be managed to promote a culture of choice and independence that encourages responsible, supported decision making.

Policy for managing rebates on prescribed products

This policy outlines how NHS Kernow will handle any petitions from the local community. This guidance is relevant to the receipt and management of either paper or e-petitions.

The term "policies and similar documentation" in this document is used to refer to documentation such as policies, strategies and procedural documents that operate across the organisation.These documents set out the way NHS Kernow Clinical Commissioning Group (NHS Kernow) conduct their business. This policy outlines the rules pertaining to the content, structure, approval and monitoring of these documents.

Programme Management Framework

Risk management is the process of identifying, assessing and managing all risks. All organisations work with varying risks daily, some of these are easily managed, others require longer term or more strategic action. A consistent approach to risks is critical in ensuring they are managed appropriately.NHS Kernow Clinical Commissioning Group (NHS Kernow) is committed to the principles of effective risk management to avoid or limit unnecessary risks to patients, staff, contractors, the public, other stakeholders, the organisations finances, assets, organisational objectives and reputation.

The scheme of reservation and delegation sets out decisions reserved for the membership and decisions which are the responsibility of our Governing Body (and its committees), committees and sub-committees, individual members and employees.

The document describes the arrangements in place for the reporting and management of Serious Incidents occurring in services commissioned by NHS Kernow.

This policy covers all content on our public website and applies to all members of staff.