To outline the arrangements put in place by the NHS Kernow Clinical Commissioning Group to eliminate all fraud and corruption and thereby protect the property and finances of the NHS and safeguard resources for patient care and services.

This Business Continuity Plan (BCP) details the organisation's aims in responding to a business interruption. The document describes the key functions of the CCG and the arrangements in place to ensure these functions continue during an incident.

NHS Kernow is committed to enabling patient choice as set out in the NHS Constitution

Communications Strategy

Complaints and Compliments Policy

Continuing Healthcare Choice Policy

This policy governs declaration of interests, hospitality and acceptance of gifts by all NHS Kernow employees and Governing Body members, and those persons who contribute to the work of NHS Kernow CCG.

Purpose This document sets out the process to ensure compliance with the EnergyPerformance of Building Directive 2007 in relation to Display Energy Certificates.

Equality and Diversity Policy

The policy and procedure has been developed and adopted to ensure compliance with the requirements of the Freedom of Information Act. It underpins operational procedures andactivities arising from the Act.

The NHS is a publicly funded and publicly accountable service. Care and treatment can be life saving and life changing. Health services have a high profile in the media.Effective communications are essential to the success of the organisation,and NHS Kernow Clinical Commissioning Group aims to use the media to build good, open relationships with patients, people who use services,partner organisations, local organisations and the public.

NHS Continuing Care Dispute Resolution Protocol

NHS Funded Transport Policy. This policy covers non-emergency NHS funded patient transport for patients travelling to receive healthcare at all NHS and independent service providers contracted to the NHS. This policy does not apply to emergency transport such as 999 ambulances, Air ambulance, helicopter search and rescue and mental health transport.

The Constitution sets out the top level rules under which NHS Kernow must operate. Much of the Constitution is based upon or drawn from statute and therefore carries the authority from those sources. The Constitution governs the procedures under which the Governing Body is formed and how it and the Clinical Commissioning Group must operate

This document outlines the on-call operating principles which will apply to staff when on-call.

Policy for managing rebates on prescribed products

This guidance outlines how the CCG will handle any petitions from the local community. This guidance is relevant to the receipt and management of either paper or e-petitions.

The term "policies and similar documentation" in this document is used to refer to documentation such as policies, strategies and procedural documents that operate across the organisation.These documents set out the way NHS Kernow Clinical Commissioning Group (NHS Kernow) conduct their business. This policy outlines the rules pertaining to the content, structure, approval and monitoring of these documents.

The document describes the arrangements in place for the reporting and management of Serious Incidents occurring in services commissioned by NHS Kernow.

Policy for managing and maintaining NHS Kernow website.